Orders are shipped within 1-3 business days via DHL Germany.
National Versand: International orders usually take 2-3 business days.
International shipping: International orders to Europe usually take 7–14 business days. For overseas orders, delivery time can be up to 4 weeks.
Customs fees are the responsibility of the customer. Returns due to customs issues will not be accepted.
Lost packages: “If the tracking information indicates that the package has been delivered but you have not received it, please contact us within 14 days. We will contact the shipping provider to resolve the issue.”